Privacy Policy

Our privacy promise

Welcome to our privacy policy.

Here at Kathryn Sargent we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use and store personal information about you, tells you about your privacy rights and how the law protects you.

If you have any questions about this privacy policy, or the ways in which we handle your personal information, please contact us using the details set out below in the “Who we are and how to contact us” section.

Changes to our privacy policy

Our privacy policy was last updated on 7 June 2018. We may update our privacy policy at any time, for example to make sure that we continue to collect, use and store your personal information fairly, securely and in accordance with data protection law in the UK.  If we decide to materially change this privacy policy, the changes will be posted on our website so that you are always informed of the latest version. We suggest that you regularly revisit this update section to make sure that you keep up-to-date with any changes we make.

What is personal data?

Personal data, or personal information, means any information about you from which you can be identified.

When does our privacy policy apply?

Our privacy policy applies to prospective clients and existing clients ( and, if applicable, their representatives and family members), and our business contacts when:

  • you visit our website using any device, including your mobile phone;
  • you contact us by post, telephone or email;
  • you attend a fitting with us, either before or after placing an order with us for our products or services; and
  • when you place an order with us for our products or services, for example, when you commission us to make a garment for you, or when you ask us to alter or repair a garment we have made for you.

Other people’s details: Sometimes you may be given the opportunity to submit personal information about other people. For example you may give us the contact details of a member of staff who you wish us to use as your contact point, or you may provide personal information about your family as part of the profile data we collect about you (for more information please see “The personal data we collect about you” section below).You must obtain permission from other people before you give their information to us, and provide them with a copy of this privacy policy or direct them to the privacy policy displayed on our website.

What does our privacy policy tell you?

Our privacy policy:

  • explains how we collect, use and store personal data about you; and
  • tells you about your privacy rights and how the law protects you.

Our privacy notice is set out in a layered format so that you can click through to the information you want to find using the headings set out below. You can also download a full pdf version of our policy here.

1. WHO WE ARE AND HOW TO CONTACT US

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

3. HOW YOUR PERSONAL DATA IS COLLECTED

4. WHEN WE WILL USE YOUR PERSONAL DATA

5. WHO WE SHARE YOUR PERSONAL DATA WITH

6. TRANSFERS OF YOUR PERSONAL DATA OUTSIDE THE UK

7. HOW WE KEEP YOUR PERSONAL DATA SECURE

8. HOW LONG WE KEEP YOUR PERSONAL DATA

9. YOUR LEGAL RIGHTS